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If the entire hair disappears, the hood is probably set to remove hair. You can change that by seeing if Hair is checked under 'Exclude Parts' in CAS Tools and unchecking it. (Sims 4 Studio has the same setting but I don't know where it is or if they call it exactly the same thing.)
If just the top part of the hair is disappearing then the hood is configured as a hat and you'd have to change the region settings - in CAS Tools Mesh Region Manager tab you'd change the regions to Base.
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